For families experiencing homelessness for whom entering shelter would be traumatic or less than ideal, FPL’s Diversion program offers a lighter-touch case management approach. Families are supported in safely sheltering with friends or family while FPL case managers provide guidance, referrals, and targeted financial assistance to address specific obstacles and help families return to stable housing as quickly as possible.
By offering case management and financial support to families who can safely shelter with friends or family, we help families avoid the trauma of emergency shelter while still connecting them to the resources they need to return to stable housing. In 2025, 95% of families in this program did not have to enter shelter.